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Jeff Kuziemko

Name: kuzi4444
Skill Level: Mid Level
Job Status: Full Time
Category:
Location: New York, N.Y.

Specialty

Qualifications
• Environmental Experience – Env. Engineering degree; Env. Engineering professional experience; fundraising for WWF; “Green Ambassador” at current company
• Functional Experience – Operations Management; Business Modeling and Strategy; Financial Forecasting; IT Strategy; Customer Relationship Management
• Industry Experience – Environmental; Insurance; Financial Services; Healthcare; Testing Services
• MBA studies (finance concentration) provided experience in:
- Business Model Development and Valuation – financial ratios, cost of capital, DCF, CAPM, etc.
- Corporate Strategic Analysis and Investment Analysis

Professional Experience
Nov 2006 – Current AIG New York, NY
Operations Manager
Achievements:
• Lead a departmental reorganization effort from a budget/ forecast, system/ coding, and operational perspective after only a few months with AIG
• Quickly gained knowledge of all functional and technical skills, and built necessary relationships to succeed in a management position with AIG
Responsibilities:
• Developing and maintaining reporting capabilities to provide KPIs to Sr. Management
• Managing financial accuracy for a business group including budgeting and forecasting
• Providing management and training to an Operations Analyst

May 2004 – Oct 2006 Accenture New York, NY
Consultant
Responsibilities/ Achievements:
Overall
• Received early promotion after just 16 months with firm
• Consistently received outstanding (top 25%) performance reviews

Call Center Optimization Project (Large Healthcare Organization)
Project Goal: Improve processes within the organization's call centers and realize a resultant capacity creation.
• Developed and maintained the project scorecard, which provided pro-forma financial forecasting based on improvements in key metrics
• Designed, deployed, and maintained Access/ Excel tools (used by all 15 centers in the scope of the project) for reporting service representatives’ performance
• After gaining expertise in call center practices and the deployment process, assumed a site deployment lead role with the following responsibilities:
- Managing other Accenture resources and call center supervisory staff
- Conducting a process gap analysis
- Deploying initiatives – installation of processes and tracking applications; delivering training through meetings and presentations to client groups
- Project resulted in an 8.5% savings, which equated to an 117 FTE capacity creation and annualized savings of $5 million+ for the client

Claim Business Process Project (Large Property & Casualty Insurance Organization)
Project Goal: Review as-is business processes across several offices to identify opportunities for sourcing, consolidation, and consistency.
• Analyzed Activity-Based Costing survey data to identify quantitative/ financial impact of recommended improvement areas
• Worked with team members in facilitating business process mapping workshops
• Conducted interviews with claim professionals to determine process improvement areas
• Project resulted in five major strategic recommendations identified, with broad impact across product lines, estimated to result in up to $35 – $63 million in net benefit

IT Strategy Project (Large Healthcare Organization)
Project goal: Develop an IT Strategy that clearly outlines a three to five year technology roadmap, workforce plan, and the associated linkages to the business (Note: IT annual budget $500 million+).
• Coordinated efforts between the joint client/ consultant team to derive the IT implications of the corporate vision and strategic imperatives
• Considered healthcare and cross-industry perspectives to stimulate thinking about new approaches for IT to enable business strategies
• Developed the final deliverable presentation that was used by IT executives to communicate their vision and strategic plan to the business community

Sept. 2003 – Mar. 2004 Promissor (Subsidiary of Houghton-Mifflin) Evanston, IL
Promissor is a leading provider of knowledge measurement services that designs assessment solutions, provides content management software tools, and delivers tests. Note: Now part of Pearson Education.

Financial Analyst Intern (Part-time in conjunction with MBA studies)
Responsibilities/ Achievements:
• Developed revenue, cost, and profitability projections using MS Excel and Access – projections were based on analyzing historic testing volume data and interaction with Program Directors
• Developed a database that was used to more accurately forecast costs for future projects and to ensure proper resource allocation

June 2001 – June 2002 Black & Veatch Detroit, MI
Environmental Engineer
Responsibilities / Achievements:
• Development of an extensive hydraulic model of a major metropolitan area’s sewer system
• The model was to be used in the analysis and design of sewer separation projects, and in determining the reliability of the system under anticipated future urban developments
Education

April 2004 Loyola University Chicago Chicago, IL
MBA (Finance Concentration) GPA 4.0 / 4.0
• Member Beta Gamma Sigma (Business Honor’s Society)
• Loyola part-time MBA ranked 16th in the nation by U.S. News & World Report (2006)

April 2001 University of Michigan Ann Arbor, MI
BSE (Environmental Engineering) GPA 3.2 / 4.0
• Member of Chi Epsilon (Engineering Honor’s Society)
• U of M undergrad Env. Engineering ranked 2nd in the nation by U.S. News & World Report (2005)

Computer Skills: Comprehensive knowledge of MS Suite – Excel, Word, PowerPoint, Access, Visio

Jeff Kuziemko

Objectives

Specialty

Energy Management Sponsor

Integrated Facilities Management Sponsor

Design Sponsor

Document Management Sponsor

Work Environment Sponsor

Environmental Services Sponsor

Charter Sponsor

Innovation Sponsor

Technology Sponsor

Public Relations Sponsor

Legal Sponsor